A marine service suite

RUNS YOUR SHOP,
SO YOU CAN RUN
YOUR BUSINESS.

One call comes in. Watch it move through your whole shop — intake, service, parts, checkout, the customer — in one connected system. Built for the dock by someone who ran the counter.

Watch the job move ↓ Book a live walkthrough
Incoming call
CallerSarah Miller
Vessel28′ Grady-White
ConcernEngine won’t start
Wants it byFriday

“Hi, this is Sarah Miller. The Grady won’t start — and we’re supposed to leave Friday.”

Scroll
Chapter 01 — Intake

THE CALL BECOMES
INFORMATION.

The concern enters once, in the customer’s own words, and becomes usable work the moment it lands. No “I’ll grab a pen.” No sticky note that dies on the counter.

Parker is the optional AI voice add-on that answers and structures the call. Helm is the surface where you review exactly what it heard and hand clean information into JAXTR.

Parker — the JAXTR AI voice receptionist, drawn as a pelican in a headset
Meet Parker
The AI voice receptionist that answers your shop’s phone — in your script, never off it.
Explore Parker →
Helm — real call feed
helm · inbox
Helm inbox — real inbound marine service calls captured and structured by Parker: caller, vessel, engine, concern, urgency.
Chapter 02 — The handoff

ONE PIECE OF WORK.
NOT FOUR COPIES OF IT.

Sarah’s call becomes a repair order — a single object every role shares. It gets a name and it starts moving.

Repair order
jaxtr · repair order
RO 1847 · MILLER · GRADY-WHITE
ConcernEngine won’t start
AssignedMike D. · Bay 3
PromiseFriday
StateAssigned → in service

The old way

  • Concern lives in one person’s memory
  • Parts desk hears it third-hand
  • Nobody knows the promised date
  • Re-typed again at billing

On JAXTR

  • Entered once, verbatim
  • Every role sees the same record
  • Friday is on the job, not in someone’s head
  • The invoice builds itself from the work
Chapter 03 — Change seats

SAME JOB.
EVERY POINT OF VIEW.

Everyone is working from the same truth — but the owner, the service writer, the tech, and the parts desk each see only what they need. Try it.

Chapter 04 — The part

THE PART REQUEST
NEVER LEAVES THE JOB.

Mike needs a part. It doesn’t become a text message, a shouted aisle number, or a note that walks off the counter. It becomes the next line of RO 1847 — checked, reserved, picked, and handed back with custody recorded.

Inventory holds the lifecycle and location truth. Plotter is the camera-first field surface for the tech. Same thread, start to finish.

01Mike requests 18-3570 (water pump impeller)
02Inventory checked — 1 available
03Found at Location B
04Parts desk notified
05Picked · custody recorded
06RO 1847 updated → part ready
07Technician resumes
Chapter 05 — Close the loop

THE WORK DOESN’T VANISH
INTO A SEPARATE REGISTER.

The Miller job reaches checkout inside the same operating picture. Parts and labor are already on it. The right price for this customer is already known — trade, commercial, or repower — frozen at the moment of sale.

The register knows your vendor tiers. It doesn’t make you re-key a thing.

POS — real register
jaxtr · register
JAXTR POS register: an impeller looked up and in stock, a fuel filter on the ticket, tax applied, total $26.74, ready to record payment.
Chapter 06 — The customer, uninterrupted

SARAH KNOWS.
NOBODY LEFT THE BAY.

Her boat’s ready before Friday, and she hears it — without a tech getting pulled off a lift to answer a status call. The point isn’t “automated texts.” The point is the shop kept moving while the customer stayed informed.

JAXTR · from your shopGood news, Sarah — the Grady’s water pump is done and she’s ready for pickup. Cleared before Friday. 🎣
SarahAmazing. Thank you — we’ll grab her tomorrow.
Chapter 07 — Pull back

ONE JOB WAS NEVER
THE WHOLE STORY.

Miller’s RO was one call on one Tuesday. Pull the camera back and it’s one row in a shop that’s finally visible — every bay, every promise date, every part in motion, in one picture.

RO 1847
Miller · complete
RO 1848
Nunes · waiting part
RO 1851
Alves · in service
RO 1852
Costa · assigned
RO 1854
Reed · in service
RO 1855
Pace · needs approval
RO 1856
Silva · new
RO 1857
Dutra · complete
RO 1858
France · assigned
RO 1859
Karam · waiting part
RO 1861
Vieira · in service
RO 1862
Sousa · new
Interactive — pressure test

NOW MAKE IT HARDER.

Reality doesn’t wait for a clean day. Throw a wrench in the shop and watch what each role sees.

The world it lives in

MARINE SHOP CHRONICLES.

Real shops. Real problems. The exact failures JAXTR was built to end — from someone who lived them behind the counter.

Marine Shop Chronicles — the phone never stops, but your techs should.
Marine Shop Chronicles — voicemail isn't a strategy, it's a leak.
Marine Shop Chronicles — the parts that disappear always come back at the worst time.
Marine Shop Chronicles — the engine that shouldn't be dead.
179,700
real parts in the catalog — priced by trade, commercial, and repower tier.
Offline
Built to run on the dock. No signal, no problem — it syncs when you’re back.
One record
Intake, service, parts, and checkout share a single source of truth.

NOW IMAGINE
YOUR SHOP.

A 15-minute live walkthrough. No slides — the actual product, running your kind of work.